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Privacy Policy 私隱政策

What we collect, why we collect it, and what you can ask us to do about it. 我們收集什麼、為何收集,以及你可以要求我們做什麼。

This is a starting template. It should be completed with your registered address and any analytics or CRM tools you add later, and reviewed by a qualified lawyer before use. The Chinese text is a courtesy translation; the English version prevails. 本文件為起始範本。你需要補上註冊地址,以及日後加入的任何分析或客戶管理工具,並交由合資格律師審閱後才使用。中文版本僅供參考,如有歧義以英文版本為準。
以下中文版本僅供參考;如中英文版本有任何歧義,概以英文版本為準。

1. Who we are1. 我們是誰

Techlution LLC ("Techlution", "we", "us") is a company registered in the State of [STATE OF INCORPORATION], United States, with its registered agent address at [REGISTERED ADDRESS]. We are the controller (or equivalent) for personal information collected through techlution.us and in the course of running our business. Techlution LLC(下稱「Techlution」、「我們」)為於美國 [註冊州份] 註冊的公司,註冊代理地址為 [註冊地址]。就透過 techlution.us 及在營運業務過程中收集的個人資料,我們屬控制者(或同等角色)。

2. Information we collect2. 我們收集的資料

We keep collection to what we actually need. In practice:我們只收集真正需要的資料。具體包括:

  • Enquiries. When you use the contact form or email us, we receive your name, email address, company name, the details you choose to provide about your project, and your consent record.查詢資料。當你使用查詢表格或電郵我們時,我們會收到你的姓名、電郵地址、公司名稱、你主動提供的專案細節,以及同意記錄。
  • Service delivery. When we work with you, we process contact details, contractual information, billing details, and any project data agreed in a Statement of Work. Project data is handled under the terms of that engagement.服務交付。當我們與你合作時,我們會處理聯絡資料、合約資料、帳單資料,以及工作說明書中協定的專案數據。專案數據按該專案的條款處理。
  • Technical data. Our hosting provider may keep standard server logs (IP address, user agent, requested URL, timestamp) for security and reliability. We do not use these logs to build advertising profiles.技術資料。我們的網站主機服務商可能基於安全及穩定性保留標準伺服器日誌(IP 位址、瀏覽器標識、請求網址、時間戳)。我們不會用這些日誌建立廣告檔案。
  • Preferences. Your language choice is stored in your own browser using localStorage so the site opens in the right language next time. It is not sent to us.偏好設定。你的語言選擇會以 localStorage 儲存在你自己的瀏覽器中,方便下次以正確語言開啟網站。該資料不會傳送給我們。

We do not knowingly collect special category data (such as health or biometric data) through this website. Please do not send it to us through the contact form.我們不會透過本網站故意收集特殊類別資料(例如健康或生物識別資料)。請勿透過查詢表格向我們傳送該等資料。

3. How and why we use it3. 使用方式與目的

  • To reply to your enquiry and prepare a proposal — on the basis of your request and our legitimate interest in responding to business enquiries.回覆你的查詢及準備報價 —— 基於你的請求,以及我們回覆商業查詢的正當利益。
  • To deliver, support and invoice our services — to perform our contract with you and to meet accounting and tax obligations.提供、支援我們的服務及開立發票 —— 為履行與你的合約,以及遵守會計及稅務義務。
  • To improve the website — using aggregated, non-identifying information about how pages are used, where such analytics are enabled.改善網站 —— 在啟用相關分析的情況下,使用不具識別性的彙總使用數據。
  • To protect our rights and systems — detecting abuse, preventing fraud and complying with legal requirements.保障我們的權益與系統 —— 偵測濫用、防止欺詐,以及遵守法律要求。

We do not sell your personal information, and we do not share it with third parties for their own marketing. 我們不會出售你的個人資料,亦不會為第三方的自身行銷目的而共享你的資料。

4. Cookies and local storage4. Cookies 與本機儲存

As built, this website sets no advertising or tracking cookies. It stores one preference value locally in your browser (your language choice) and loads web fonts from Google Fonts, which means your IP address is visible to that provider when the page loads. 以目前的設計,本網站不設置任何廣告或追蹤 cookies。它只在你瀏覽器本機儲存一項偏好值(語言選擇),並從 Google Fonts 載入網頁字體,這表示頁面載入時該供應商會看到你的 IP 位址。

If we later add analytics or marketing tools, this policy and a consent banner will be updated first, and non-essential cookies will not be set before you agree. 如我們日後加入分析或行銷工具,我們會先更新本政策並加入同意提示橫幅,在你同意之前不會設置非必要的 cookies。

5. Sharing and processors5. 共享與處理者

We share personal information only with parties who help us operate, and only as needed:我們只會與協助我們營運的各方共享個人資料,且僅限於必要範圍:

  • Hosting and email providers that store the website and our mailboxes.儲存網站及我們郵箱的主機與電郵服務供應商。
  • Accounting, payment and professional advisers, where required.在需要時,會計、付款及專業顧問服務提供者。
  • Subcontractors working on your project, bound by confidentiality and data protection obligations.參與你專案的分包商,並受保密及資料保護義務約束。
  • Authorities or courts, where we are legally required to disclose.在法律要求披露的情況下,向主管機關或法院披露。

6. International transfers6. 國際轉移

We are based in the United States and may use providers located in other countries. Where personal data covered by the GDPR, UK GDPR or comparable laws is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses, and we assess the risks involved before transferring. 我們位於美國,並可能使用位於其他國家的服務供應商。如受 GDPR、英國 GDPR 或同類法律保障的個人資料被跨境轉移,我們會依賴標準合約條款等適當保障措施,並在轉移前評估相關風險。

7. How long we keep it7. 保存期限

  • Enquiries that do not lead to a project: up to 24 months, then deleted.未發展成專案的查詢:最多保存 24 個月,其後刪除。
  • Client and contract records: for the duration of the relationship plus the period required for tax, accounting and limitation purposes.客戶及合約記錄:於關係持續期間,加上稅務、會計及申索時效所需的期間。
  • Project data: deleted or returned within 90 days of the end of the engagement, unless the Statement of Work says otherwise.專案數據:除工作說明書另有規定外,於專案結束後 90 日內刪除或交還。

8. Your rights8. 你的權利

Depending on where you live, you may have the right to: access the personal information we hold about you; correct it; delete it; restrict or object to certain processing; receive it in a portable format; withdraw consent at any time; and not be discriminated against for exercising these rights. 視乎你所在地區,你可能擁有以下權利:查閱我們持有關於你的個人資料;更正該等資料;刪除該等資料;限制或反對某些處理;以可攜格式取得資料;隨時撤回同意;以及不會因行使這些權利而受到歧視。

To make a request, email hello@techlution.us. We will respond within the timeframe required by applicable law (normally 30 days) and may ask you to verify your identity first. If you are in Hong Kong, the Personal Data (Privacy) Ordinance also gives you rights of access and correction. If you are in the EU or UK, you may lodge a complaint with your local supervisory authority; in California, you may contact the California Attorney General. 如需提出要求,請電郵至 hello@techlution.us。我們會在適用法律要求的期限內回覆(一般為 30 日),並可能先要求你核實身份。如你身處香港,《個人資料(私隱)條例》亦賦予你查閱及更正資料的權利。如你身處歐盟或英國,你可向當地的監管機構投訴;如身處加州,你可聯絡加州檢察長。

9. Security9. 資料安全

We use encryption in transit, access controls, least-privilege accounts and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affecting your rights occurs, we will notify you and the relevant authority where the law requires it. 我們採用傳輸加密、存取控制、最小權限帳戶及信譽良好的基礎設施供應商。然而,沒有任何傳輸或儲存方式是完全安全的,因此我們無法保證絕對安全。如發生影響你權利的資料外洩,我們會在法律要求時通知你及相關主管機關。

10. Automated processing and AI10. 自動化處理與人工智能

We do not use your personal information to make solely automated decisions that produce legal or similarly significant effects. Where AI tools are used to draft or analyse content internally, a human reviews the output before it affects you. Where a client project involves processing personal data through AI models, that processing is governed by the project's Statement of Work and data protection terms. 我們不會僅以自動化方式處理你的個人資料以作出產生法律或類似重大影響的決定。如在內部使用人工智能工具草擬或分析內容,會由人手在結果影響你之前進行覆核。如客戶專案涉及透過人工智能模型處理個人資料,該處理受專案的工作說明書及資料保護條款規管。

11. Children11. 兒童

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it. 我們的網站及服務以企業及成年人為對象。我們不會故意收集 16 歲以下兒童的個人資料。如你相信有兒童向我們提供了個人資料,請與我們聯絡,我們會予以刪除。

12. Changes and contact12. 變更與聯絡

We may update this policy as our business or the law changes; the "last updated" date above will change, and material changes will be highlighted on the site. Questions, requests and complaints can be sent to hello@techlution.us or by post to Techlution LLC, [REGISTERED ADDRESS]. 我們可能隨業務或法律變化更新本政策;上方的「最後更新」日期會相應更改,重大變更亦會在本網站標示。查詢、要求及投訴可電郵至 hello@techlution.us,或郵寄至 Techlution LLC,[註冊地址]。